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Hearing Support Service

Picture of hearing aid in ear Adjusting to wearing a hearing aid takes time and some people take longer than others getting used to them.

Free Service
The Hearing Support Service has a team of volunteers trained to offer advice and support to hearing aid wearers. It doesn't matter whether you are new to wearing hearing aids or have had them for a number of years; our volunteers are always happy to help.

Our Volunteers
Each volunteer is a hearing aid wearer and is trained to carry out simple maintenance on NHS hearing aids.

Our volunteers visit people in their own homes to offer help and support. They will also clean the ear mould, give advice on regular maintenance, and help you fit the mould correctly. They can replace faulty or old tubing between the mould and the hearing aid. They will also show you how to change the batteries, give information on where to obtain new batteries or explain the postal service.

If you would like to make a referral either for yourself or for someone else, please contact the service's Co-ordinator, Rachel Vanhinsbergh on 01553 773399 or e-mail her directly

Our volunteers can provide you with information about a range of other services or give you details of someone who can help. The types of information our volunteers can help you with include: