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Supporting Deaf people and those with acquired deafness to live independent lives

Hearing Support at our Centres

Our extensive range of Hearing Support services are available across two sites; the Centre in King's Lynn and at Our Hearing Hub in Downham Market, as well as in the community and at residential homes.
All services are designed to provide the most effective assistance to people of all ages and all levels of hearing difficulty

WNDA-Hearing support - Volunteer showing service user how best to care for hearing aids
Image of a young patient receiving otoscopy at our specialist clinics, run by our experienced & qualified audiologists

Hearing Support Services

Services

Hearing Aid Maintenance

Hearing Support - Our staff member Sarah adjusting the hearing aids of a service user

This service is available at our sites in King's Lynn and Downham Market, and is free of charge to people with NHS hearing aids from the QEH

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We can:

  • Provide advice, guidance & demonstrations on best-use

  • Supply & fit replacement batteries

  • Replace faulty or old tubing

  • Clean the hearing aid and ear mould

  • Diagnose faults and repair where possible

This is a drop-in service, although appointments can be requested

Ear Wax Removal

WNDA-Clinics - Ear wax removal by tympanic syringing

Ear wax can build up for a variety of reasons, and can effect your hearing, worsen tinnitus symptoms, and cause discomfort.

Our specialist, purpose-built Ear Care Clinic and our trained and experienced Audiology Assistants and Hearing Care Practitioners can help:

  • Assess individual needs & provide tailored solutions

  • Examine the ears using state-of-the-art video otoscopy

  • Remove built-up ear wax using a variety of techniques

  • Provide advice to avoid repeat issues

Audiology Services

Image of WNDA audiologist undertaking ear wax removal process on a patient, using water pulse irrigation technique

Our private Audiology service is designed to provide you with the highest level of care possible.

We offer comprehensive services and customised solutions

Our highly qualified and experienced audiologists can provide:

  • Hearing Tests & screenings

  • Specialist assessments & referrals

  • Hearing Aid Fitting

  • Auditory Disorder Assessments

  • Tinnitus Assessment

  • Assess balance disorders

  • And more...

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Supporting Deaf people and those with acquired deafness to live independent lives.

Opening Hours

Monday to Friday

10am - 2pm

for NHS Hearing Support Services

No 8 The Old Bookshop

Address: 8 High Street, Downham Market, PE38 9DB

Telephone: 01366 387874

Email: sarah@wnda.org.uk

Opening Hours

Monday to Friday: 9am-4pm

Saturday: 10am-4pm

For out of hours support please contact Audiology Department at Queen Elizabeth Hospital, King's Lynn

Registered Charity No: 120341

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2026 WNDA West Norfolk Deaf Association 

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